We understand that anticipation you get the second after you’ve received ‘Your order has been dispatched’ email, and that’s why all of our parcels are tracked to tell you exactly where it is, what has it been though and when it would arrive!
Trace and Track
You will receive a tracking number that looks something like AB586985609GB via either an email or a text message. And you can use this tracking number to track your item.
Sometimes the terminologies can be difficult to understand, you can check out what do these tracking messages mean.
Missed Your Delivery?
If you missed your delivery the first time, you can either pick it up from your nearest post office or arrange a redelivery. Our partner Royal Mail offers a free redelivery service, just crab your ‘Something for you’ card follow the instruction and arrange yourself a redelivery.
Still don’t understand? Drop us a message, we are always happy to help 😄